Residential Roof Replacement in Dallas, TX

A residential roof replacement is the largest exterior investment most Dallas homeowners ever make, and the four decisions you’ll make at the contract table (material tier, scope inclusions, ventilation spec, and warranty registration) set the maintenance cost and resale value of the home for the next 20 to 30 years. We’re CertainTeed ShingleMaster certified (top 3 percent of US roofers) and family-owned in Plano, see all credentials. Mahmoud Abu Saad and Sara Bannat run Roof Raiders, read why we started. Since 2022 we’ve registered every roof we install with CertainTeed at the highest tier our ShingleMaster certification unlocks, ranking us in the top 3 percent of US roofers.

Call (214) 326-3106 for a free inspection.

how we know it’s time for full replacement, not repair.

We turn down replacement jobs every week because the roof has 5 to 8 good years left. Here’s the line we draw. On a 3-tab or first-generation architectural shingle, the cutoff is 18 to 22 years in DFW sun (the brochure number assumes Ohio, not Texas). On a laminated architectural like the original Landmark, it’s 22 to 28. If your gutters have more than a quarter inch of granules after a normal rain, the fiberglass mat is exposed and UV is already cooking what’s left. If you’ve taken hail in 2023, 2024, and 2025 and the field has compounding bruises, the mat is brittle and a fourth storm will total it anyway. The hard stop is decking. Once we walk the roof and the OSB feels soft underfoot, or the attic shows daylight at the nail penetrations, no amount of patching saves it. Not sure where yours lands? Book a free roof inspection.

When Mahmoud walks a roof he’s looking for four specific failure patterns: granule loss concentrated on the south and west exposures (UV bake), thermal cracking along the laminate seams (heat fatigue), compounding hail bruises stacked on top of older bruises (mat failure), and nail-pop at the ridge or rake (decking movement). If two of the four are present across more than 25 percent of the field, you’re past the point where a repair holds. Sara has the carrier-side conversation ready before we ever submit the claim, so the documentation matches what the adjuster is trained to score.

the texas 25 percent rule, what carriers actually require.

Texas Insurance Code 28 TAC 21.1006 and the Texas Department of Insurance bulletins behind it give carriers the right to require 25 percent of total roof area to be storm-damaged before they approve a full replacement instead of a spot repair. That threshold is why a neighbor with the same hailstorm gets a new roof and you get a denial letter. The number isn’t subjective, but the documentation is. Adjusters score a 10 ft by 10 ft test square (one “roof square”) and count hail strikes inside it. Most carriers want 8 to 10 strikes per square on the worst slope, photographed with a chalk circle and a date stamp.

The way we cross that 25 percent threshold legitimately is volume of documentation, not creative math. Mahmoud chalks every slope, photographs every test square, and pulls comparative shots of the soft metals (gutters, downspouts, vents, ridge cap) to corroborate the field damage. We hand the adjuster a 30 to 60 page report before he climbs the ladder. When the damage is there, this documentation is the difference between an approval and a denial. When the damage isn’t there, we tell you that too and recommend a repair.

the four shingle tiers we install, ranked by what they actually buy you.

Most Dallas homeowners get pitched two options because the salesperson only carries two samples. We install four CertainTeed tiers and the price delta per square (100 sq ft) matters a lot more than the marketing names. A 2,400 sq ft single-story is roughly 26 squares once you factor pitch and waste.

Want to model the math against your specific square footage? Try our free roof cost calculator or read our full breakdown of what a new roof costs in Dallas in 2026.

Call (214) 326-3106 for a free inspection.

what an honest replacement scope includes.

The bid you’re comparing us against probably leaves four to six of these line items off the page so the bottom number looks smaller. Then the change orders show up mid-tear-off. Our scope is the same on every replacement. Full tear-off to bare deck, no layovers (a layover voids most manufacturer warranties anyway). Decking inspection with a moisture meter, with rotten or delaminated sheets swapped at a published per-sheet rate on the contract before we start.

Ice and water shield in every valley, around every penetration, and 36 inches up from the eaves (Texas code only requires it at penetrations, we exceed it). Full synthetic underlayment across the deck, not 15 lb felt that tears the second a boot lands on it. New drip edge on eaves and rakes (most corner-cutting bids reuse the old). New step flashing at every wall, new counter flashing at every chimney, new pipe boots, and a ridge vent. Triple magnet sweep before the truck leaves.

the rapid roof response process.

Every replacement we run goes through the same six-step Rapid Roof Response process. It’s the playbook Mahmoud and Sara wrote when they started the company in 2022, and it hasn’t changed because it works. Each step has a deliverable you hold in your hand before we move to the next one.

1. First call and same-week inspection. You call (214) 326-3106 or book online and we’re on the roof inside 48 hours, usually next-day for Plano, Frisco, McKinney, Allen, and Richardson. The inspection is free whether you file a claim or not.
2. Photo-documented scope and written estimate. You get a 30 to 60 page photo report of the field, flashings, decking, attic, and soft metals, plus a fixed written estimate with every line item priced. No phone guesses and no verbal-only numbers.
3. Material walk and warranty selection in your driveway. Sara meets you with physical samples of all four CertainTeed tiers in actual afternoon light, the warranty paperwork that comes with each, and the Class 4 insurance-discount math run against your specific carrier and premium.
4. Permit, materials, and dispatch. We pull the city or county permit, stage materials to the job two days before tear-off, and lock the install into a clean 2 to 3 day weather window in the DFW forecast.
5. Tear-off, deck repair, install, and Mahmoud’s roof walk. Tear-off at 7 a.m., dry-in by lunch, shingles and ridge cap by the end of the window. Mahmoud personally walks the roof before the crew loads out and checks nail patterns, exposure, flashings, and every penetration.
6. Final cleanup, warranty registration, and the paperwork in your hand. Triple magnet sweep of the driveway, lawn, and flower beds. We register the manufacturer warranty at the highest tier your certification unlocks and hand you the registered certificate before the dump trailer leaves.

dfw weather and the storm timeline carriers honor.

DFW averages 38 inches of rain per year and ranks in the top five US metros for hail frequency. April through June is peak hail season, with the heaviest cells running US-75 from McKinney south through Plano and Frisco, and a second corridor down I-35E through Lewisville, Carrollton, and Coppell. The storm dates Texas carriers honor on a 2025 or 2026 claim are May 28 2023 (Plano, Frisco, Allen, McKinney softball hail), April 9 2024 (Lakewood, M Streets, Preston Hollow), May 23 2024 (Highland Park, University Park, Bishop Arts), and June 17 2024 (Wylie, Garland, Rowlett, Mesquite). If your roof took damage on one of those dates, the 2-year filing window from the date of loss is still open under most Texas policies. We pull the historical radar by ZIP and date when we walk the roof, so the claim narrative lines up with the carrier’s own storm map.

how long the install actually takes by square footage.

Replacement timelines in DFW come down to size and roof cut-up:

• 1,500 to 2,200 sq ft single-story (Landmark): a one-day job. Tear-off at 7 a.m., dry-in by lunch, field shingles and ridge cap by 4 p.m.
• 2,200 to 3,500 sq ft two-story, or anything with a chimney plus skylights: 2 days, with the dry-in landing day one and the shingles day two.
• Over 3,500 sq ft, or a heavy cut-up with 3+ valleys: 3 days.

We hold tear-off if the radar shows rain inside our weather window, because a wet deck under a tarp is how most leaks start.

Call (214) 326-3106 for a free inspection.

what dallas attic ventilation usually fails on.

Texas code calls for 1 square foot of net free area per 300 sq ft of attic floor (1:300 NFA), balanced 50/50 between intake (soffit) and exhaust (ridge or off-ridge). Most builder-spec Plano and Frisco roofs from 2005 to 2015 were built with a turtle vent or two and zero usable soffit, which is failing on both ends.

When we re-spec ventilation on a replacement (which is most of them) we cut continuous ridge vent the full length of the ridge, open up the soffit or add edge vents if the soffit was painted closed, and verify the math against your actual attic square footage. Under-vented attics in DFW cook shingles from underneath and cut 4 to 7 years off the rated life of the system. This is the line item that most aggressively quietly skip.

dfw neighborhoods we serve.

Roof Raiders runs replacements across the whole Dallas-Fort Worth metro from our Plano HQ on Legacy Drive. A sample of where we work:

• Dallas proper: Lakewood, Preston Hollow, Highland Park, University Park, Uptown, Bishop Arts, Oak Lawn, Lake Highlands, Casa Linda, the M Streets, Knox Henderson, Bluffview, Devonshire, and Lakewood Heights
• Plano and Frisco (north of LBJ): Stonebriar, Phillips Creek Ranch, Frisco Lakes, Starwood, The Trails of West Frisco, Willow Bend, Preston Meadow, and Legacy West
• McKinney and Allen: Adriatica, Tucker Hill, Trinity Falls, Whitley Place, Twin Creeks, Twin Creeks Allen, Star Creek, Watters Creek, and Carpenter Park
• Park Cities and luxury enclaves: Old Highland Park, Volk Estates, Beverly Drive, and Armstrong Parkway
• Grand Prairie and the south metro: Mira Lagos, Westchester, Lakeridge, and Fairview

We run full replacements every week in Plano, Frisco, McKinney, Allen, Richardson, Prosper, and Dallas, and each of those pages breaks down the roof stock and storm history we see in that city.

If your street isn’t on the list, call (214) 326-3106 anyway. Odds are we’re already on a roof within a mile of you.

warranty paperwork most contractors skip.

CertainTeed offers four warranty tiers on the same shingle, and which one gets registered for your roof depends entirely on what the contractor is certified to sell:

• Base SureStart (any contractor can register) covers 10 years of material defects.
• SureStart Plus (Master Shingle Applicator certified) extends that material coverage.
• 4-Star Integrity Roof System (Master Shingle Applicator plus the full SureNail system) covers labor on defects for 25 years.
• 5-Star (ShingleMaster only) covers materials and labor for 50 years. We’re in the 3 percent of US roofers that can register it.

Ask every bidder which tier they’ll register on your roof, and get the answer in writing.

“They did an excellent job installing our new roof. They showed up when they said they would, explained the issue clearly, and completed the work efficiently. The pricing was fair, and they even went the extra mile to fix a few small things they noticed. Very professional and trustworthy.” Muhammad Qasim Riaz, verified Google review

payment options, real numbers.

A 2,400 sq ft Plano replacement with Landmark Pro runs roughly $22,000 with full tear-off, decking allowance, ridge vent, and the registered 5-Star warranty. A Class 4 impact upgrade on the same home runs roughly $24,500, and the carrier discount on the windstorm portion of your premium usually recovers the upgrade inside 4 to 7 years. Most homeowners pay one of three ways: a covered insurance claim where your out-of-pocket is your deductible, cash, or our in-house zero interest payment plan on qualifying projects, where a larger upfront deposit gets the work started and the balance is split over flexible terms depending on the size of the project. Details on our payment plans page.

Call (214) 326-3106 for a free inspection.

anti-storm-chaser warning.

After every major North Texas storm, out-of-state crews flood Plano and Frisco driveways with door-knock flyers and “free roof” promises. They sign you to an ACV-only contract, take the first carrier check, and disappear before the supplement gets filed. The pattern is consistent: a magnetic truck wrap from a state two time zones away, a contract that assigns your insurance proceeds to them, no local address you can drive to, pressure to sign before your adjuster has even seen the roof, and a phone number that stops answering once the ACV check clears. By the time you realize the depreciation release was never collected and the warranty was never registered, the crew has rotated to the next hail metro. We’re Plano-based, CertainTeed ShingleMaster certified, a Goldman Sachs 10,000 Small Businesses Preferred Vendor, and Sara answers the office line. If something goes sideways three years from now, we’re still here.

insurance navigation, from first call to depreciation release.

Most homeowners file an insurance claim once or twice in a lifetime. Sara files them every week. The pieces that matter, and that most homeowners don’t know to ask about:

• Scope language. What the carrier’s first scope leaves off, usually ice and water, drip edge, ridge vent, or code-required upgrades.
• Supplements. The second-round filing for the items that first scope missed.
• ACV vs RCV. Actual cash value is the depreciated first check. Replacement cost value is what you collect after the work is finished and the final invoice is submitted.
• Depreciation release. The gap between ACV and RCV that you collect at the back end.

Sara files all of it. You sign the paperwork, we do the legwork.

Call (214) 326-3106 or schedule online and Mahmoud or Sara will be on your roof inside 48 hours with a photo report and a fixed written estimate.

What's included

• Full tear-off and dump-trailer disposal down to bare deck, no layovers
• Decking inspection with a moisture meter, rotten or delaminated OSB replaced at a published per-sheet rate
• Ice and water shield in all valleys, around penetrations, and 36 inches up from the eaves
• Synthetic underlayment across the entire deck (no 15 lb felt)
• New drip edge on eaves and rakes, new pipe boots, step flashing, and counter flashing at every wall and chimney
• CertainTeed Landmark, Landmark Pro, Presidential, or Class 4 impact-rated shingles
• Ridge vent or balanced intake/exhaust upgrade to meet 1:300 NFA code
• Triple magnetic nail sweep of the driveway, lawn, and flower beds
• Manufacturer warranty registered with CertainTeed at the highest tier our certification unlocks
• 5-year workmanship warranty on top of the manufacturer warranty
• Permit pulled with the city or county, cost built into the line items not added as a change order
• Daily site cleanup with tarps over landscaping and a final walkthrough with you before the dump trailer leaves

How it works

1. Free roof and attic inspection. Photo-documented inspection of the field, flashings, decking, and attic ventilation. We tell you whether you need a full replacement or whether a targeted repair will hold for another season.
2. Material and warranty selection. We walk the four CertainTeed tiers on your driveway in actual afternoon light, show you the warranty paperwork that comes with each, and price the Class 4 insurance-discount math against your premium.
3. Permit, materials, and weather window. We pull the city or county permit, stage materials to the job, and book the install around a clean 2 to 3 day weather window in the DFW forecast.
4. Tear-off, deck repair, and dry-in. Full tear-off to bare deck by mid-morning. Soft or rotten sheets swapped at the per-sheet rate on your contract. Synthetic underlayment and ice and water down before the crew leaves the roof.
5. Shingle install, ventilation, and flashings. Field shingles, ridge vent, step and counter flashing, and ridge caps go on. Mahmoud personally walks the roof before the crew loads out, checking nail patterns, exposure, and every penetration.
6. Final cleanup and warranty registration. Triple magnet sweep of the driveway, lawn, and beds. We register the manufacturer warranty at the highest tier your certification unlocks and hand you the paperwork before the dump trailer leaves.