Privacy Policy
Last updated: 2026-05-25
This Privacy Policy explains how Roof Raiders & Co. ("we," "us," "Roof Raiders") collects, uses, and shares information when you visit roofraidersandco.com or interact with our services.
Information we collect
- Information you provide, name, phone, email, mailing address, property address, message content when you submit a form, request an estimate, or contact us.
- Automatically collected, IP address, browser type, device type, pages visited, referring source via standard web analytics.
- SMS / phone, when you provide a phone number and consent, we may send SMS messages about your inquiry, appointment reminders, or follow-up.
How we use your information
- To respond to inquiries and schedule inspections.
- To send SMS communication about your project, with your explicit consent.
- To improve our website and customer service.
- To comply with legal obligations.
SMS messaging
By providing a phone number and checking the SMS consent box on our forms, you consent to receive transactional and informational SMS messages from Roof Raiders. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. See our SMS Terms for details.
Sharing of information
We do not sell, rent, or share personal information with third parties for marketing purposes. We may share information with service providers (e.g., scheduling software, CRM) under confidentiality agreements solely to operate our business, with insurance adjusters when you have authorized us to handle your claim, and when required by law.
Mobile information sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties.
Data retention and security
We retain personal information only as long as needed for the purposes described above. We use industry-standard safeguards to protect information.
Your rights
You may request access to, correction of, or deletion of your personal information by emailing info@roofraidersandco.com.
Children
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
Contact
Questions about this policy: info@roofraidersandco.com or call (214) 326-3106.
