Free Roof Inspection in Dallas, TX With Photo Report

A free roof inspection in Dallas should give you a real answer, not a sales pitch with a clipboard. Most of the “free inspections” homeowners in Plano, Frisco, and Highland Park book end with a high-pressure replacement quote and almost no documentation. Ours ends with a 30+ photo PDF in your inbox 24 hours later, slope-by-slope hail scoring, attic moisture readings, ventilation math, a Class 4 insurance discount audit, and a recommendation that’s sometimes “you don’t need work, here’s a baseline for next year.” We’re CertainTeed ShingleMaster certified (top 3 percent of US roofers) and family-owned in Plano, see all credentials. Since 2022 we’ve registered every roof we install with CertainTeed at the highest tier our ShingleMaster certification unlocks, ranking us in the top 3 percent of US roofers. Mahmoud Abu Saad and Sara Bannat run Roof Raiders out of our Legacy Drive office in Plano, read why we started.

Call (214) 326-3106 for a free inspection.

what’s actually in our inspection report.

The PDF you get 24 hours after we leave your driveway is six sections, 30+ photos, and the math behind every number. Mahmoud built the template himself after sitting through too many adjuster meetings where the homeowner’s previous “inspection” was a single page of generic notes that the carrier could pick apart in two minutes.

• 30+ annotated photos. Every defect chalk-marked on the shingle, then photographed close-up and wide. GPS-tagged so an adjuster can find the same spot a month later.
• Slope-by-slope hail damage scoring. Each slope rated none, cosmetic, or claimable. Hit counts per 10x10 test square. Carriers use this exact format.
• Decking moisture readings. We use a Delmhorst BD-2100 at every penetration and along the eaves. Readings over 17 percent get flagged. Catches rot before it shows up on the ceiling.
• Attic ventilation NFA math. Net free area of your intake vents vs exhaust. Code minimum is 1 sq ft per 300 sq ft of attic floor, balanced 50/50. Most Dallas homes we inspect are off by 40 percent.
• Life-expectancy estimate. Remaining years by slope, factoring product line, granule loss, seal-strip integrity, and DFW sun exposure.
• Class 4 discount eligibility. Product line confirmation and a one-page letter you can hand your insurance agent.

The report shows up by email as a single PDF, typically 18 to 30 pages depending on the size of the home. Highland Park and Preston Hollow inspections run longer because there are more slopes to score. Mahmoud signs every PDF before it goes out, which is unusual in this market and one of the reasons our review count keeps climbing.

the four use cases we inspect for.

The scope changes based on why you’re calling. We ask four questions on the phone before scheduling.

Post-storm claim documentation. Heavy emphasis on slope-by-slope hit counts, soft metal damage on flashing and vents, and timestamped photos that match the storm date. If you’re filing with State Farm, Allstate, USAA, or Farmers, this is the format they need.

Pre-purchase due diligence. You’re under contract on a home in Plano, Frisco, or McKinney and the option period closes Friday. We walk the roof, give you remaining life in years per slope, flag deferred maintenance, and put a real dollar number on what it’ll cost to bring it up to standard. Saves deals more often than it kills them.

Annual carrier renewal. Your insurer asked for a roof condition certification before they’d renew. We deliver the certification letter your carrier accepts, plus the Class 4 discount audit if you qualify.

Suspected leak diagnosis. You see a stain, smell something musty, or hear dripping in the attic. Different inspection, more time in the attic with the moisture meter, less time on the field shingle. Often tied to roof leak repair.

the texas 25 percent rule, what carriers actually require.

Texas Insurance Code at 28 TAC 21.1006 gives carriers the right to require that 25 percent of the total roof area show storm damage before they’ll approve a full replacement instead of a slope-by-slope repair. The rule is real, it’s enforced, and it’s the single most common reason claims get partially paid instead of fully approved. We document inspections in a way that addresses the 25 percent threshold head-on. Total roof area gets calculated from satellite imagery and field measurement, then each slope gets its own hit count, soft metal damage tally, and percentage-of-area scored. When the carrier asks “how much of the roof is actually damaged,” the answer is in the PDF, slope by slope, square footage by square footage.

The other half of this rule that carriers don’t volunteer: when a partial repair would leave you with a discontinued shingle line or a color mismatch the policy requires matching on, you can often push the claim to a full replacement even below 25 percent. We flag matching issues in the report when we spot them. Sara handles these conversations with adjusters and has gotten more partial-approval claims escalated to full replacements in 2024 than we can count.

dfw weather and the storm timeline carriers honor.

DFW averages 38 inches of rain per year, with April through June carrying the heaviest hail risk. The peak hail corridor runs US-75 from McKinney south through Plano, Allen, and Frisco, then west toward Lewisville and Flower Mound. The four storm dates Texas carriers actively honor for claims right now are May 28 2023, April 9 2024, May 23 2024, and June 17 2024. If your roof took a hit on one of those nights, the date-of-loss field on the claim form is already validated by NOAA radar archives and the National Weather Service storm reports. We pull the radar overlay for your address as part of the inspection and include it in the PDF.

Call (214) 326-3106 for a free inspection.

is it really free, what’s the catch.

It’s free because most inspections lead to claim work, a repair, or an eventual replacement quote down the road. We don’t pay commissioned salespeople, so nobody on our payroll has a reason to oversell you. If the report says you don’t need work, that’s what it says, in writing, with photos. Roughly 1 in 4 of our Dallas inspections close with zero work recommended. That’s by design. Sara was laid off at 40 weeks pregnant before we started this company, so the idea of pressuring a family into a roof they don’t need is not something we’re willing to do. If you’d like to gauge where your roof stands before you book, our guide to the signs your roof needs replacement covers what you can check from the ground.

“Great roof inspection, thorough, professional, and honest. The staff was friendly and easy to work with. Highly recommend.” Jameala Ghaz, verified Google review

the rapid roof response process.

This is the branded process we walk every Dallas inspection through, modeled on the transparent 5-step approach buyers ask for after they’ve been burned by a clipboard-and-quote outfit.

1. First call within business hours, dispatch inside 48 hours. Sara or Mahmoud picks up, runs the four-question scope, and locks in a 90-minute window. Post-storm weeks we add a Saturday slot to clear the backlog.
2. On-site inspection by a credentialed inspector, not a salesperson. Every Roof Raiders inspector is OSHA compliant, CertainTeed-trained, and carries the same camera kit, drone, moisture meter, and chalk Mahmoud carries. No subcontracted reps.
3. 30+ photo PDF delivered within 24 hours. Slope-by-slope hail scoring, soft metal documentation, attic ventilation math, Class 4 eligibility, life-expectancy estimate, and a written recommendation. Mahmoud reviews and signs every report.
4. Report walkthrough and claim or scope handoff. 20 to 30 minutes on the phone or at your kitchen table. If a claim is warranted we package the PDF and meet your adjuster on the roof at no charge. If repairs only, the quote sits inside the same PDF you already have.
5. Work scheduled, materials staged, install supervised by Mahmoud. Crew shows up on the agreed date, dumpster and material drop the day before, install supervised by Mahmoud or his senior project lead, final walk on completion day.
6. Warranty registered with CertainTeed, transferable to a future buyer. Registration confirmation lands in your inbox inside a week. Lifetime materials, SureStart Plus labor, and the highest workmanship tier our ShingleMaster status unlocks.

Call (214) 326-3106 for a free inspection.

what the texas hail belt inspector looks for that others miss.

DFW sits in the third-most-active hail corridor in the country. The inspectors who don’t work here full-time miss four things consistently.

Cosmetic vs structural damage. Carriers fight this distinction hard. A hit that breaks the asphalt mat is structural and claimable. A hit that only knocks granules is cosmetic and excluded under most policies written after 2018. We score per slope and tell you which is which before you file.

Accelerated granule loss. Not all granule loss is storm damage. After a hailstorm, granules come off the impact site in a fan pattern. Wear-and-tear granule loss is even across the slope. The pattern tells the story, and adjusters know the difference.

Soft metal damage on flashing and vents. When carriers question whether the shingles got hit hard enough to matter, the dents in aluminum flashing, lead pipe boots, and turbine vents are the corroborating evidence. We photograph every soft metal hit as collateral proof.

Attic moisture as a hidden indicator. A roof can pass a field shingle walk and still be leaking at the penetrations. The moisture meter in the attic catches what the eye misses. This is also where we catch storm damage that didn’t show up on the surface.

anti-storm-chaser warning.

After every major North Texas storm, out-of-state crews flood Plano and Frisco driveways with door-knock flyers and “free roof” promises. They sign you to an ACV-only contract, take the first carrier check, and disappear before the supplement gets filed. The depreciation never gets recovered, the warranty paperwork never gets registered, and when the first leak shows up two years later the phone number on the contract is disconnected. We’ve taken over more than a few of those jobs in Allen, Wylie, and McKinney in the last 18 months. If a roofer can’t show you a Plano office address, a Texas-based phone number, and a CertainTeed credential, send them down the road.

Call (214) 326-3106 for a free inspection.

the Class 4 discount audit most homeowners don’t know exists.

If your shingles are Class 4 impact-rated, most Texas carriers will discount the windstorm portion of your premium 5 to 15 percent. The products that qualify are specific: CertainTeed NorthGate, GAF Armor Shield II, Atlas StormMaster Shake, Owens Corning Duration Storm, Malarkey Vista AR. The discount has to be applied to the policy, which means your carrier has to know.

We see this miss constantly. A homeowner in Frisco gets a Class 4 roof installed after a hailstorm, the contractor never sends the manufacturer certificate to the carrier, and the homeowner pays full freight for the next 8 years. On a $3,800 annual premium with a 10 percent windstorm discount, that’s roughly $300 a year, $2,400 over the life of the roof, left on the table. Our inspection confirms the product line and gives you the one-page letter your agent needs to update the policy.

payment plans, real numbers.

A 2,400 sq ft Plano replacement with Landmark Pro runs roughly $22,000. We offer an in-house zero interest payment plan on qualifying projects, where a larger upfront deposit gets the work started and the balance is split over flexible terms depending on the size of the project. Cash jobs are always welcome, and covered insurance claims pay for most storm work, details on our payment plans page.

dfw neighborhoods we serve.

We run inspections across the DFW Metroplex out of our Plano headquarters on Legacy Drive. Mahmoud has personally walked roofs in:

• Lakewood, Preston Hollow, Highland Park, University Park, Lake Highlands, Casa Linda
• M Streets, Knox Henderson, Bluffview, Devonshire, Stonebriar, Phillips Creek Ranch
• Starwood, The Trails of West Frisco, Willow Bend, Preston Meadow, Legacy West, Carpenter Park
• Watters Creek, Twin Creeks, Tucker Hill, Whitley Place, Adriatica
• Trinity Falls, Old Highland Park, Volk Estates, Beverly Drive, Armstrong Parkway

We’re also active in Frisco, McKinney, Allen, Richardson, Highland Village, and across Dallas County. If your zip code is inside Loop 635 or anywhere along the 75 / 121 / Dallas North Tollway corridor, we can dispatch an inspector inside 48 hours.

insurance navigation, the part most roofers leave out.

Sara handles the carrier side of every claim that comes out of an inspection. She speaks the language adjusters use, scope, supplement, ACV, RCV, depreciation release, code upgrade endorsement, and matching statute, and she runs the back-and-forth so you don’t have to. When the initial adjuster scope comes in light on line items the policy actually covers (drip edge, ice and water shield where code requires it, ridge vent replacement, decking sheet replacement above the carrier’s 10 percent allowance) she files the supplement with the carrier-format estimate and the photo documentation already prepped. Most supplements we file get paid within 14 days because the documentation matches the format the carrier’s desk adjuster is trained to approve.

If you’re filing with State Farm, Allstate, USAA, Farmers, Travelers, Liberty Mutual, Nationwide, Progressive, Texas Farm Bureau, or one of the surplus-lines carriers writing Texas right now, the PDF format we deliver is built to the documentation standard their field adjusters and desk reviewers use. We don’t guess.

Call (214) 326-3106 for a free inspection.

ready for a real inspection.

Call (214) 326-3106 or book online. CertainTeed ShingleMaster on your roof within the week, 30+ photo PDF in your inbox within 24 hours, straight answer either way. Mahmoud or Sara picks up, no call center, no commissioned rep, no high-pressure clipboard quote. If you’d rather start with the math, run the numbers on our free roof cost calculator or browse recent projects and meet the family behind them before you book.

What's included

• 30+ photo PDF report delivered within 24 hours
• Hail damage scoring per slope (none, cosmetic, claimable)
• Decking moisture meter readings at every penetration
• Attic intake vs exhaust ventilation calculation (NFA math)
• Remaining life-expectancy estimate by slope
• Class 4 impact-rated shingle audit for carrier premium discount
• Drone capture on slopes steeper than 8/12
• Adjuster meet on the roof at no charge if you file a claim
• Soft metal damage documentation on flashing, vents, and gutters
• Written second-opinion review of any competing roofer's quote

How it works

1. Scope the call. Sara or Mahmoud asks four questions on the phone, post-storm, pre-purchase, renewal, or suspected leak. The scope of the inspection changes based on which one you are, and we book a 90-minute window inside 48 hours.
2. On-site walk. 45 to 90 minutes on the roof and in the attic. Chalk marks every hit, moisture meter at every penetration, drone capture above 8/12, intake and exhaust vents counted and measured.
3. PDF in 24 hours. 30+ photo report delivered by email. Slope-by-slope hail scoring, ventilation NFA math, life-expectancy estimate, Class 4 discount eligibility, and a clear repair vs replace vs no-work recommendation.
4. Walk the report with you. 20-minute call or kitchen-table sit-down where we go through every photo. If you're filing a claim, we meet your adjuster on the roof at the date and time the carrier sets.
5. Claim or scope handoff. If a claim is warranted, we package the PDF, the scope of work, and the carrier-format estimate so your adjuster opens the file with everything in hand. If repairs only, we quote the work in the same PDF.
6. Warranty registration if work proceeds. When you hire us for the repair or replacement that follows, we register the new roof with CertainTeed at the highest tier our ShingleMaster certification unlocks, then email you the registration confirmation.